FILKEN Protection Service
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To provide professional services to maintain drinking water quality.
Keep hygiene & safety water, even prevent secondary pollution of filter cartridge. Ensure your water dispenser is well-functioned and lifespan extended.
Benefits of FILKEN PROTECTION SERVICE
Filken Protection Service Visit
Filter replacement every 12 month
Steam Sterilisation
For water tank and water tap
1-To-1
Customized and professional service
Water Quality Test
Standards for ensuring water quality through water testing
FPS 15-Point Check
Ensure each part is functioning well and clean
100% Professional Technician
Ensure the highest quality service
FPS 15-POINT CHECK
1. Testing of Water Dispenser Hot/Cold Function
Check the cold & hot water function to make sure the water dispenser is working properly.
2. Check Child Lock Safety Button
Check the child safety lock to make sure function work properly and prevent children from getting scald in accident.
3. Check the Water Tap
Checking water tap to confirm component no loose and work properly.
4. Check Power Point & Switch Off
Turn off electric and water dispenser to avoid electrocution, electric shock and water dispenser failure.
5. Check & Replace RO Tube
Replace old RO tube to keep water fresh and check RO tube after the replacement.
6. Remove Old Filter & Clean The New Filter Set
Remove the old filter and washing new filter set. (Hit the filter to deep clean carbon inside filter).
7. Clean & Check Water Tank
Wear the gloves to clean water tank. Check water tank after cleaned.
8. Steam Sterilization for Water Tank & Water Tap
Using steam machine to steam sterilization for water tank & water tap.
9. Install New Filter Set
Install new filter set into water dispenser.
10. Check Filter Connector
Check filter connector to avoid leakage.
11. Check Hot & Cold Switch
Make sure the power supply is functioning properly.
12. Check Float Ball & Other Accessories
Check water dispenser float ball to confirm function work properly.
13. Water Quality Test- PH Test/Chlorine Test/Hydrogen Test
Water quality testing is essential to ensure the pH, chlorine and hydrogen levels of your water so that any issues can be monitored and resolved in a timely manner.
14. Check for Water Leaks
Check around and check inside water dispenser.
15. Update Records on Service Card
By following the steps, maintain accurate and current service records to provide uptime and reliable service to each customer or piece of equipment.
